This content is only available in German.
Dieser Inhalt ist nur auf Deutsch verfügbar.

0900 712 712
(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. in the waiting loop by network operator)
0900 712 713

(3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. in the waiting loop by network operator)

Notfallnummern

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Hotline for child and youth emergencies

The Medgate Kids Line provides fast and simple medical advice when your child is unwell. The medical team from our partner Medgate is available by phone around the clock.

 
 

0900 712 712

(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. by network operator)

 
 

0900 712 713

(3.13 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)

Please note: the Medgate Kids Line is currently offered in German.

 
 

Important Numbers

  • 144   Ambulance
  • 145   Tox Center (Poisoning)
  • 117   Police
  • 118   Fire Department

Kontakt Box

Interpreting Service

Due to the large number of patients who only speak a foreign language, the help of interpreters is critical to the delivery of adequate healthcare. The UKBB collaborates with two interpreting services, the Heks Linguadukt beider Basel and the National Telephone Interpreting Service Medios.

Presence Interpreters

In order to ensure mutual understanding between parents and healthcare professionals at UKBB, professional interpreters are made available to support non-German speaking parents of UKBB patients.  This service is offered free of charge to parents. The UKBB's permanent partner for this interpreting service is HeksLinguadukt beider Basel.

Telephone Interpreting Service

If necessary, the UKBB can also utilise the National Telephone Interpreting Service in discussions with foreign-language speaking parents. This service is available 24 hours a day. It is used for brief clarifications and in emergency situations as well as when there is no presence interpreter available in the hospital.

The National Telephone Interpreting Service works in the following languages:

Arabic, Bosnian, Croatian, Serbian, Italian, Kurdish, Portuguese, Russian, Somali, Spanish, Tamil, Tigrinya, Turkish and others – as required.

 

Contact

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Emergencies

0900 712 712

(3.23 CHF/min. CH-landline, possibly additionally 8 Rp. / min. by network operator)

0900 712 713

(3.12 CHF/min. prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)

Site Map

Contact

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland

T +41 61 704 12 12
Contact

 

Emergency

Contact

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland

T +41 61 704 12 12
Contact

© UKBB, 2024

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