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Allocations

This page has been translated automatically.

Thank you for referring your patients to the UKBB. To increase security for medical treatments, we recommend that you register via the docbox platform.

The improved data quality leads to fewer queries and improves the prompt scheduling of your patients. The registration fields are the same as before, and the mandatory fields have also been minimised as much as possible.
Please register your patients via docbox:

 

After logging in to docbox, please select UKBB once under the "Hospital registration" menu and save it as a favourite for future referrals.

Alternatively, you can directly via docbox.ch Make assignments to the UKBB. Tip: Save this page as a favourite in your browser to save time when logging in.

Frequently asked questions

If you already have a docbox login you can refer your patients to the UKBB immediately. To give you enough time for the changeover, we will continue to offer referrals without docbox login until the end of 2024.

Here you will find some Tips and tricks to use docbox.

Contact Visionary Support (+41 44251 65 66 or per e-mail).

Please note that it is not possible to register a group practice or similar. Doctors must register in person.

Please use the corresponding contact details on the respective Consultation hours page.

Contact the provider of your practice information system.

  • In the docbox customer account you can enter your data here change.
  • To customise your correspondence e-mail address (not report dispatch) with the UKBB, please contact the Medical Director's Office.

Our team from the UKBB Service Desk will be happy to help you!

Counselling hotline for child and youth emergencies

The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.

058 387 78 82
(billing via health insurance)

For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.

More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.

Important emergency numbers

144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade

UKBB

University Children's Hospital Basel
Spitalstrasse 33
4056 Basel | CH

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Appointments cannot be made via the contact form. To make or reschedule an appointment, please contact the Polyclinic Control Centre +41 61 704 12 20

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