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Catering

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The catering for our patients is geared towards their individual needs. Both balanced complete menus and freely combinable individual components are available. For longer stays, a weekly menu plan is also offered, which ensures a balanced and varied diet over several days.

Patient meals

A nutritional screening is carried out as part of the admission anamnesis. We collect specific information on eating habits, intolerances, allergies and possible diet-related risks. On this basis, the menu can be customised - cultural or religious diets are also taken into account.

The menus are prepared and delivered by the USB hospital kitchen. Modern technologies and production processes are used.

For our youngest patients, we have an in-house Lactarium bottle feeds to meet the needs of our neonates. In addition to various formula foods, the range also includes pasteurised breast milk, exclusively for our neonates. Various complementary food jars can also be provided on request.

To enable an individual choice of menu, a member of the catering staff visits each room every day after breakfast to take orders for lunch and dinner in person.

Accompanying persons

Accompanying persons have the option of taking meals from the UKBB's regular menu and choosing independently. The Nemo cafeteria on the ground floor offers a further catering option with two daily changing menus, snacks and drinks.

Breakfast
Coffee, croissants, butter, jam: CHF 5.-
Coffee, croissants, butter, jam, orange juice, yoghurt: CHF 8.

Lunch and dinner
Menu with salad or dessert and 0.5 litre water: CHF 25.

Accompanying meals obtained from the patient catering service must be paid for directly on delivery - in cash, by EC card or via Twint.

Parents of patients in the neonatal intensive care unit at the University Hospital Basel will be invoiced retrospectively.

For patients with semi-private insurance, the cost of breakfast for an accompanying person is included.

For patients with private insurance, the costs for breakfast and lunch for an accompanying person are included in the stay.

Cafeteria Nemo

Visitors to the UKBB are cordially invited to enjoy refreshments in the Nemo cafeteria.

The opening hours are:
Monday to Friday: 7.00-17.00 hrs
Saturday and Sunday: 8.00-16.00 hrs

Payment is possible in cash, by EC card or via Twint.

Cafeteria Nemo stands for more than just good food. An inclusive working environment is particularly important to us: together with the institution AHA! (Ark Home Economics Training Centre) we enable young people with disabilities to enter the world of work. They are integrated into our team and gain their first work experience in a protected environment.

Another focus is on sustainability. When selecting our products, we consciously pay attention to ecological and social criteria.

Kiosk

A kiosk with newspapers, magazines, souvenirs and other small items is available to parents and other visitors on the ground floor of the UKBB from 7.00 am to 7.00 pm. The kiosk is located behind the reception, directly opposite the entrance to the polyclinic.

Snack vending machines

You will find a snack vending machine in the entrance hall next to the kiosk.

Counselling hotline for child and youth emergencies

The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.

058 387 78 82
(billing via health insurance)

For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.

More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.

Important emergency numbers

144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade

UKBB

University Children's Hospital Basel
Spitalstrasse 33
4056 Basel | CH

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