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Patients with foreign insurances

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Services provided abroad are not automatically covered by insurance companies and health insurers. Each case must therefore be before be clarified individually during the first consultation. We will be happy to assist you with this. Please fill in the form below and we will get back to you as soon as possible.

Hospitalisation without assumption of costs

If the treatment is financed without insurance, the following must be taken into account:

  • UKBB provides the parents of children hospitalised here with non-insured benefits in accordance with the Price list UKBB in the invoice.
  • An individually calculated deposit must be paid to the University Children's Hospital Basel before admission to hospital. Please bring the relevant confirmation with you when your child is admitted to hospital. In the case of emergency admissions, this will be obtained retrospectively.

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Entry & preparation

Insurance & costs

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Counselling hotline for child and youth emergencies

058 387 78 82 (Costs are settled via the health insurance company)

Emergency abroad

In the event of an emergency abroad, call the emergency number of your health insurance company. You will find the contact details on your health insurance card.

Tox Info Suisse

145 (Poison and Information Centre)

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University Children's Hospital of both
Basel, Spitalstrasse 33
4056 Basel | CH

Phone +41 61 704 12 12

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Counselling hotline for child and youth emergencies

The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.

058 387 78 82
(billing via health insurance)

For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.

More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.

Important emergency numbers

144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade

UKBB

University Children's Hospital Basel
Spitalstrasse 33
4056 Basel | CH

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