Contact us
High contrast
This page has been translated automatically.
FFor parents, relatives and carers of infants and newborns:
In order to prevent the transmission of pathogenic germs to other patients and third parties, we would like to draw your attention to the following hygiene measures.
Clean hands when handling your child help to prevent the transmission of infections.
Wash hands with soap:
Disinfect hands:
After use, please wipe the changing mat from top to bottom with disinfectant wipes (Bacillol30 sensitive tissues).
Station A: Mothers receive a fresh pumping set every 24 hours, with the previous set being discarded. After each pumping process, the mothers clean the pumping device with Bacillol 30 Sensitive Tissues, the set with washing-up liquid and then place the cleaned sets on a cloth to allow them to dry.
In the paediatric and neonatal intensive care unit (IPU), the pump-out sets are stored in cloth bags after drying. These bags are replaced every 24 hours.
Patients should avoid contact with other patients and visiting the Nemo cafeteria.
Please leave toys and other items belonging to the hospital in the patient's room. They will be specially cleaned and disinfected.
We ask parents, relatives and visitors not to visit other patients in the hospital after visiting patients in an isolation room.
Thank you for complying with these measures.
If you have any questions or uncertainties, please contact the responsible carer.
058 387 78 82 (Costs are settled via the health insurance company)
In the event of an emergency abroad, call the emergency number of your health insurance company. You will find the contact details on your health insurance card.
145 (Poison and Information Centre)
University Children's Hospital of both
Basel, Spitalstrasse 33
4056 Basel | CH
Phone +41 61 704 12 12
© UKBB, 2025
The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.
For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.
More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.
144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade
Which topic would you like to contact us about?
For praise or criticism, please use the Feedback form.