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The UKBB can offer help, protection and safety to infants, children and adolescents in acute danger. The UKBB is one of the contact points for child and youth protection in the cantons of Basel-Stadt and Basel-Landschaft and as such is available around the clock - including at night and on Sundays and public holidays.
All employees and professional groups at a paediatric hospital are highly committed to the protection of children and young people. Like every modern children's hospital, the UKBB has a specialised, interdisciplinary child protection group that is independent of the emergency and treatment teams and is available at all times to provide advice.
The child protection group is made up of experienced representatives from the various disciplines (paediatrics, paediatric surgery/ paediatric orthopaedics), as well as child psychiatry, nursing and social counselling. There is also close cooperation with the Institute of Forensic Medicinegynaecology for children and adolescents as well as the authorities and institutions entrusted with child protection tasks. The members of the Child Protection Group form a group of experts for all departments at UKBB as well as for paediatricians in private practice.
A meeting of the child protection group can be convened at any time within 24 to 48 hours in order to jointly assess the risk situation and initiate any necessary child protection measures. In addition to this core task, the child protection group also ensures that staff receive continuous training and further education, thus ensuring a consistently high level of awareness of potentially dangerous situations for infants, children and adolescents throughout the hospital.
058 387 78 82 (Costs are settled via the health insurance company)
In the event of an emergency abroad, call the emergency number of your health insurance company. You will find the contact details on your health insurance card.
145 (Poison and Information Centre)
University Children's Hospital of both
Basel, Spitalstrasse 33
4056 Basel | CH
Phone +41 61 704 12 12
© UKBB, 2025
The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.
For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.
More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.
144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade
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