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In 2019, the UKBB received from the Swiss Self-Help Foundation the award as a "self-help-friendly healthcare institution". The foundation aims to strengthen community self-help and thus improve the quality of life and social integration of people in difficult circumstances.
As a "self-help-friendly hospital", the UKBB strengthens its cooperation with other hospitals, self-help organisations and regional self-help centres and promotes community self-help as a supplement to hospitalisation.
Self-help organisations, patients and relatives are included as important sources of knowledge and experience. The members of the treatment team benefit from the expertise and experience of those affected, which in turn benefits the patients in particular.
Various measures are used to promote self-help in everyday hospital life. These range from information boards in the hospital to specific programmes and active networking of self-help groups with patients and their relatives.
In addition, parents' associations can actively voice their concerns at twice-yearly meetings with representatives of the hospital management, where they are also informed about innovations in everyday hospital life.
Mrs Patrizia Kasman can answer all your questions about self-help and parents' associations, Self-Help Officer at the UKBB, can be contacted.
058 387 78 82 (Costs are settled via the health insurance company)
In the event of an emergency abroad, call the emergency number of your health insurance company. You will find the contact details on your health insurance card.
145 (Poison and Information Centre)
University Children's Hospital of both
Basel, Spitalstrasse 33
4056 Basel | CH
Phone +41 61 704 12 12
© UKBB, 2025
The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.
For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.
More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.
144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade
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