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0900 712 712
(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. in the waiting loop by network operator)
0900 712 713

(3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. in the waiting loop by network operator)

Notfallnummern

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Emergency Contact 24h

0900 712 712

(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. by network operator)

 
 

0900 712 713

(3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)


Important Numbers

  • 144   Ambulance
  • 145   Tox Center (Poisoning)
  • 117   Police
  • 118   Fire Department

Kontakt Box

UKBB

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel
Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

Contact

Appointment cancellation
Collection / Reminder 
Patient invoice
Please contact me
Other
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Appointment cancellation

For making an appointment or the postponement of an appointment, please contact polyclinic head office +41 61 704 12 20

 
Collection / Reminder 

Collection / Reminder

 
Patient invoice

Patient invoice

 
Please contact me

Please contact me

 
 

How would you like to be contacted?

 
Other

Other

 
empty
 
 
 

Interpreting Service

Due to the large number of patients who only speak a foreign language, the help of interpreters is critical to the delivery of adequate healthcare. The UKBB collaborates with two interpreting services, the Heks Linguadukt beider Basel and the National Telephone Interpreting Service Medios.

Presence Interpreters

In order to ensure mutual understanding between parents and healthcare professionals at UKBB, professional interpreters are made available to support non-German speaking parents of UKBB patients.  This service is offered free of charge to parents. The UKBB's permanent partner for this interpreting service is HeksLinguadukt beider Basel.

Telephone Interpreting Service

If necessary, the UKBB can also utilise the National Telephone Interpreting Service in discussions with foreign-language speaking parents. This service is available 24 hours a day. It is used for brief clarifications and in emergency situations as well as when there is no presence interpreter available in the hospital.

The National Telephone Interpreting Service works in the following languages:

Arabic, Bosnian, Croatian, Serbian, Italian, Kurdish, Portuguese, Russian, Somali, Spanish, Tamil, Tigrinya, Turkish and others – as required.

 

Emergencies

0900 712 712

(3.23 CHF/min. CH-landline, possibly additionally 8 Rp. / min. by network operator)

0900 712 713

(3.12 CHF/min. prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)

Site Map

Contact

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

 

Emergency

Contact

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

© UKBB, 2018