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0900 712 712
(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. in the waiting loop by network operator)
0900 712 713

(3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. in the waiting loop by network operator)

Notfallnummern

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Emergency Contact 24h

0900 712 712

(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. by network operator)

 
 

0900 712 713

(3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)


Important Numbers

  • 144   Ambulance
  • 145   Tox Center (Poisoning)
  • 117   Police
  • 118   Fire Department

Kontakt Box

UKBB

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel
Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

Contact

Appointment cancellation
Collection / Reminder 
Patient invoice
Please contact me
Other
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Appointment cancellation

For making an appointment or the postponement of an appointment, please contact polyclinic head office +41 61 704 12 20

 
Collection / Reminder 

Collection / Reminder

 
Patient invoice

Patient invoice

 
Please contact me

Please contact me

 
 

How would you like to be contacted?

 
Other

Other

 
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Sozialberatung

Social Counselling

The hospital stay of a child can often tear a family out of its normal daily routine. This can lead to difficult situations within the family. Families often have many questions, and face uncertainties and unexpected stress as the result of a child’s hospitalisation.

In such events, the social counselling staff are there for the affected families. The social counsellors support them and help them seek solutions to the challenges that arise.

Their Services

Social counselling includes the following services:

  • Counselling families as appropriate and by mutual agreement
  • Arranging and organising possibilities to relieve the burden on the family's everyday life.
  • Networking with external specialist bodies
  • Clarification of financing problems relating to the inpatient or outpatient stay of the children and/or adolescents
  • Providing assistance with additional costs incurred due to hospital treatment, which are a burden on the family budget.
  • Counselling in relation to social and insurance issues
  • Discharge planning / Transfer planning

Parent Network & Mediation

The parent network consists of an interdisciplinary specialist group from the Pediatric, Neuropediatric, Pediatric Surgery and Social Counselling Departments of the UKBB.

Here you will find descriptions of symptoms as well as access to parents' associations and self-help groups. What is the mediation part of this?

 

Emergencies

0900 712 712

(3.23 CHF/min. CH-landline, possibly additionally 8 Rp. / min. by network operator)

0900 712 713

(3.12 CHF/min. prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)

Site Map

Contact

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

 

Emergency

Contact

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

© UKBB, 2018