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Parents can stay with their child around the clock. In most departments, one parent can stay overnight in the child's room if they wish.
For the benefit of the patients, further visits are possible to a limited extent from 1.30 pm to 7.00 pm. In principle, the following visiting rules apply:
Please note that children also count as visitors and that special visiting rules apply in certain areas. Exceptions are possible in certain situations and after consultation with the relevant staff.
1 adult can be present in the recovery room at any one time. It is possible to take turns if necessary.
Visits are only possible for parents, grandparents and healthy siblings (maximum 2 visitors at the same time). Parents can be with their child at any time. For grandparents and siblings, visiting hours are from 1.30 pm to 7 pm.
Other visiting options are to be arranged individually with the responsible staff.
As parents, you and your siblings are always welcome. Please make sure that your children are healthy.
You are welcome to give us the names of 6 people who may accompany you as parents during your stay in the neonatology department. These can be grandparents, friends or godparents. You may visit your baby in the presence of a parent from 1.00 pm to 7.00 pm.
As we have limited space and our premature babies need a lot of protection, a maximum of 2 people are allowed per patient (3 people in rooming-in). Please make your accompanying persons aware of the hygiene and admission rules. You are welcome to contact us so that we can explain these to you.
To ensure that you have easy access to the neonatology department at all times, you can obtain two passes for a rental fee of CHF 40 per pair. With these passes you can open the door next to the main entrance of the University Hospital (Spitalstrasse 22), the door of the Polyclinic and the main entrance door of the Neonatology Department. The door openers are located to the left of each door. You can obtain the passes from the nurse in charge. You will of course be refunded the hire fee when you return them.
Maximum of 3 visitors at the same time. Visiting hours are from 2 p.m. to 8 p.m. (parents until 9 p.m.). Visits are not possible during therapy and meal times.
Visits must be arranged individually with the responsible staff.
Visitors must not be ill themselves. This means, for example, that they must be free of coughs, fever, sore throats and earaches, colds, cold sores, eye infections, vomiting and diarrhoea.
If the parents are ill, the best solution for the patient is sought in consultation with the nursing staff.
A maximum of 2 adults may accompany a child to the day clinic. Unfortunately, siblings cannot attend the day clinic.
It has been proven that the proximity of parents to their sick child has a positive influence on the healing process. For this reason, the UKBB offers the possibility for a parent to stay overnight in the child's room free of charge.
For longer stays, parents, siblings and close relatives can, on the recommendation of the UKBB, be accommodated in the designated Parents' home of the Ronald McDonald Foundation stay overnight. The nursing staff and doctors will be happy to assist interested parties in reserving a room.
The UKBB has a total of 100 patient beds in the paediatric hospital on Spitalstrasse and in the department for premature babies in the women's clinic.
Patients are accommodated in rooms that are suitable for single or double occupancy. Children with private insurance are accommodated alone wherever possible. Sometimes there are also compelling medical reasons for single accommodation.
All rooms face the inner courtyard and are equipped with two beds and a bathroom.
058 387 78 82 (Costs are settled via the health insurance company)
In the event of an emergency abroad, call the emergency number of your health insurance company. You will find the contact details on your health insurance card.
145 (Poison and Information Centre)
University Children's Hospital of both
Basel, Spitalstrasse 33
4056 Basel | CH
Phone +41 61 704 12 12
© UKBB, 2025
The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.
For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.
More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.
144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade
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