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Release of patient documentation

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Patients can request copies of their medical records from the UKBB - for example individual findings, medical reports or entire sections of their patient documentation. Copies are issued on request and in compliance with the statutory data protection regulations. As a rule, information is provided within 30 days.

Are you a patient and need individual reports such as findings or a medical report?

In this case, please contact the secretariat of the relevant medical speciality.

Do you need a copy of the patient documentation or parts of it?

Please send us

  • the completed Application form together with the
  • Copy of your official identity card
  • and any other documents as per the application form

per e-mail or to the following postal address:

University Children's Hospital Basel (UKBB)
Records management
Spitalstrasse 33
P.O. Box CH-4031 Basel

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Opening hours

Mon-Fri
8.00-11.00 a.m.
13.00 -16.00
(Sat, Sun and public holidays: closed)

Counselling hotline for child and youth emergencies

The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.

058 387 78 82
(billing via health insurance)

For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.

More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.

Important emergency numbers

144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade

UKBB

University Children's Hospital Basel
Spitalstrasse 33
4056 Basel | CH

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