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Welcome to the neonatology department. Your child requires special care and monitoring and has therefore been admitted to one of our specialised wards.
As parents of a premature or sick child, you have to adjust to a new and possibly stressful situation: The separation from your child, the worry about his or her health and the unfamiliar surroundings.
To support you in this situation, we would like to provide you with the following information for your child's stay in neonatology. This information does not replace a personal discussion with our doctors and nursing staff. Please do not hesitate to contact the neonatology team at any time with your questions and concerns.
We wish you, your child and your family all the best.
058 387 78 82 (Costs are settled via the health insurance company)
In the event of an emergency abroad, call the emergency number of your health insurance company. You will find the contact details on your health insurance card.
145 (Poison and Information Centre)
University Children's Hospital of both
Basel, Spitalstrasse 33
4056 Basel | CH
Phone +41 61 704 12 12
© UKBB, 2025
The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.
For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.
More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.
144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade
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