Contact us
High contrast

Advice & support

This page has been translated automatically.

In addition to medical treatment and care, the UKBB also offers a wide range of social services if required. These include psychological support, social counselling and help with organising everyday life during and after the hospital stay.

The interaction between the medical departments and social services is of great importance for the recovery process. It helps patients to feel that they are in good hands not only physically, but also emotionally and socially. This holistic care supports the rapid return of children and adolescents to their familiar environment and helps them to reintegrate into their everyday lives.

Counselling hotline for child and youth emergencies

The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.

058 387 78 82
(billing via health insurance)

For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.

More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.

Important emergency numbers

144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade

UKBB

University Children's Hospital Basel
Spitalstrasse 33
4056 Basel | CH

Contact us

Which topic would you like to contact us about?
For praise or criticism, please use the Feedback form.

Reason for contacting us *

Appointments cannot be made via the contact form. To make or reschedule an appointment, please contact the Polyclinic Control Centre +41 61 704 12 20

Patient name *
First name patient *
Patient's date of birth *
Name *
First name *
Telephone number
E-mail address *
Your enquiry *
Who should contact you?
How would you like to be contacted? *
Remarks *
Date of cancellation
Contact us by telephone for a new appointment *
Reason for the cancellation