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Additional benefits for semi-privately and privately insured persons

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In Switzerland, health insurance is compulsory for everyone, including children from birth. Those who have already taken care of the question of sensible supplementary insurance before the birth are at an advantage. This is because at this stage it is still possible to take out insurance without having to undergo a health check. It is worth checking offers from various health insurance companies. Use independent comparison services such as www.comparis.ch or www.priminfo.admin.ch, to find a suitable offer.

The health and well-being of your child is a top priority for UKBB. We would like to introduce you to the additional services that are available to you and your child at UKBB if you have opted or should opt for semi-private or private insurance.

Medical services

Privately insured patients enjoy a wide range of medical services with us, which are characterised by their high quality and personal care. In this way, we ensure that you and your child receive the best possible medical care.

  • Free choice of doctor: Privately insured patients also have the guarantee that they will be treated by senior physicians or head physicians.
  • Visit: There are individualised ward rounds for privately insured patients to ensure that there is enough time for detailed discussions about all concerns and questions. These visits are carried out by medical specialists.
  • Preliminary discussion before the operation: Before an operation, a thorough explanation is provided by experienced specialists who answer and explain all medical questions to patients and their relatives in a comprehensible manner.

For those with semi-private insurance, we offer comprehensive medical services that impress with their quality and individuality and ensure that you and your child receive the best possible medical care.

  • Free choice of doctor: Patients with semi-private insurance benefit from a free choice of doctor with certain restrictions and can be treated and operated on by qualified specialists.
  • Visit: Those with semi-private insurance benefit from individualised consultation times to ensure that all questions and concerns can be discussed in detail. The visits for semi-privately insured persons are carried out by medical specialists.
  • Preliminary discussion before the operation: Before an operation, information is provided by experienced medical specialists who can provide parents and patients with detailed and competent information on all medical questions.

Exclusive medical hospital services

At UKBB, you and your child have access to comprehensive medical hospital services that are tailored to the needs of privately insured patients. The aim is to make your stay as pleasant as possible in a professional manner.

  • Desired date for treatments: A hospital stay often requires careful planning, even within the family. For privately insured patients, the UKBB endeavours to carry out planned treatments on a desired date wherever possible.
  • Therapy programme: The therapeutic services for privately insured persons are carried out by qualified specialists in order to ensure professional and continuous care.
  • Fixed contact person: Privately insured patients have a fixed contact person from the nursing team throughout their stay, who is available for organisational and nursing matters.
  • Organisation of daily routines: Privately insured patients can help to organise the daily structure to a certain extent. This includes the possibility of choosing from various options for the timing of visits or therapies, as far as the course of treatment allows.

At UKBB, you and your child have access to medical hospital services that are tailored to the needs of patients with semi-private insurance. The aim is to provide reliable, specialised care throughout the entire stay.

  • Desired date for treatments: A hospital stay often requires good planning, also in the family environment. For those with semi-private insurance, the UKBB endeavours to realise planned treatments on a desired date wherever possible.
  • Therapy programme: The therapeutic services for semi-privately insured persons are provided by qualified specialists and are integrated into the treatment plan.
  • Fixed contact person: During their stay, semi-privately insured persons have a permanent contact person from the nursing team who is available to answer questions and help with organisational matters.
  • Organisation of daily routines: Those with semi-private insurance have the opportunity to help organise their daily routine within the framework of medical procedures. This includes, as far as possible, a choice of time slots for visits or therapies.

Exclusive hotel services

Our hotel services for privately insured patients contribute to a pleasant stay for you and your child and create a peaceful, comfortable environment.

  • Room size and facilities: The rooms have an area of around 25 square metres and large front windows with a view of the garden. Depending on occupancy, a family room with sleeping facilities for up to two accompanying persons is available for privately insured patients.
  • Privacy and tranquillity: Privately insured patients are accommodated in a single room - depending on occupancy - which provides privacy for the child and accompanying person.
  • Modern amenities: Privately insured persons have the option of borrowing iPads free of charge in order to organise a varied stay for children and accompanying persons.
  • Catering offer: Privately insured persons receive a free breakfast for one accompanying person during the entire stay. In addition, a free lunch is included for one accompanying person.
  • Additional services: For those with private insurance, room cleaning is also available on Sundays on request. A small leaving gift is also given at the end of the stay.

Our exclusive hotel services offer you and your child maximum comfort and a pleasant atmosphere throughout your stay.

  • Room size and facilities: Our spacious rooms with an area of 25 square metres have large front windows with a direct view of our beautiful garden. The UKBB can guarantee semi-privately insured patients additional seating and reclining facilities, which provide increased comfort when staying overnight with their child.
  • Privacy and tranquillity: While up to four patients share a room under compulsory health insurance, semi-privately insured patients enjoy the peace and quiet of a room with a maximum of two patients.
  • Modern amenities: For our semi-privately insured patients, we offer free loan of iPads to keep you and your child entertained during your stay.
  • Gastronomic indulgence: Those with semi-private insurance start the day with a free breakfast for one accompanying person during the entire stay.

Interested in an upgrade?

We ask our patients to register with the Inpatient admission and enquire about a possible upgrade. They will explain the various options to you in detail and will be happy to arrange this for you on request.

Counselling hotline for child and youth emergencies

The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.

058 387 78 82
(billing via health insurance)

For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.

More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.

Important emergency numbers

144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade

UKBB

University Children's Hospital Basel
Spitalstrasse 33
4056 Basel | CH

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