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Polyclinic

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Postpone or cancel an appointment
+41 61 704 12 20

The outpatient clinic of the University Children's Hospital Basel (UKBB) stands for first-class outpatient care. The paediatrics, surgery and orthopaedics departments offer numerous consultation hours in our outpatient clinic. The specialised staff work closely together to ensure the best possible care for our patients. Please note that appointments at our outpatient clinic are only possible with a doctor's referral.

Consultation hours at the UKBB

Log in

Does your child have an appointment at our polyclinic? Please register 15 minutes before the agreed appointment at the reception of the polyclinic. Our team will inform you about the next steps.

The polyclinic reception is located at the entrance on the left.

Bring along

  • Swiss health insurance card (or form E 112 for persons not insured in Switzerland)
  • Request from the paediatric hospital (if available)

Postpone appointment

By telephone up to 24 hours before the appointment:+41 61 704 12 20. For cancellations please use the Contact form.

Opening hours

Registration Polyclinic: 07.45 to 17.00
Polyclinic: 08.00 to 17.00

Services for parents and accompanying persons

Awards and honours

kosek recognised centre
excellent for children
Counselling hotline for child and youth emergencies

The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.

058 387 78 82
(billing via health insurance)

For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.

More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.

Important emergency numbers

144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade

UKBB

University Children's Hospital Basel
Spitalstrasse 33
4056 Basel | CH

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Appointments cannot be made via the contact form. To make or reschedule an appointment, please contact the Polyclinic Control Centre +41 61 704 12 20

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