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0900 712 712
(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. in the waiting loop by network operator)
0900 712 713

(3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. in the waiting loop by network operator)

Notfallnummern

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Emergency Contact 24h

0900 712 712

(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. by network operator)

 
 

0900 712 713

(3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)


Important Numbers

  • 144   Ambulance
  • 145   Tox Center (Poisoning)
  • 117   Police
  • 118   Fire Department

Kontakt Box

UKBB

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel
Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

Contact

Appointment cancellation
Collection / Reminder 
Patient invoice
Please contact me
Other
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Appointment cancellation

For making an appointment or the postponement of an appointment, please contact polyclinic head office +41 61 704 12 20

 
Collection / Reminder 

Collection / Reminder

 
Patient invoice

Patient invoice

 
Please contact me

Please contact me

 
 

How would you like to be contacted?

 
Other

Other

 
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Discharge & Aftercare

Parents receive detailed information – either from the doctor or the relevant nursing staff – concerning the intended date of discharge, including the necessary formalities and any follow-up controls. If required, they also receive information sheets with details on how to care for the child in the first days after discharge. If parents come to collect their child by car, then an adult – other than the driver – should come with them to look after the child on the journey home.

The Bill

In normal cases, the hospital stay is paid by the health insurance provider or the disability insurance. Extraneous charges related to telephone use in the patient’s room and additional meals for parents, the UKBB will bill the family directly. 

Insurance Questions

Please keep in mind that you will need to discuss the allocation of costs with your health insurance provider prior to your child’s hospital stay, except in emergency cases. In the case that cost-allocation is not previously arranged, or parents are paying out-of-pocket, the UKBB will require a deposit or advance payment. Please bring confirmation from your insurance provider at the time of admittance.

For questions relating to insurance or the financing of the hospital stay of your child, parents can contact the Inpatient Admission Office (T +41 61 704 15 09/10) or the Social Counselling Service (T+ 41 61 704 12 38). More information on costs and insurance is available under: Admittance & Registration.

 

Emergencies

0900 712 712

(3.23 CHF/min. CH-landline, possibly additionally 8 Rp. / min. by network operator)

0900 712 713

(3.12 CHF/min. prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)

Site Map

Contact

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

 

Emergency

Contact

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

© UKBB, 2018