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The UKBB offers visitors, parents and patients a wide range of catering options to ensure comfort and flexibility during their stay. From freshly prepared, hot meals in the Nemo cafeteria to a selection of snacks and the use of the parents' kitchen for self-catering - the options are as varied as they are needs-based. The range is complemented by a well-stocked kiosk and the option of having meals delivered directly to the ward.
Visitors to the UKBB have the opportunity to eat in the Nemo cafeteria (Mon-Fri 7.00-17.00 and Sat/Sun 8.00-16.00). By prior arrangement, parents can have their morning meal, lunch and evening meal delivered to the ward for a fee. Please ask the responsible carer.
Please note that you can pay with cash and EC card in the Cafeteria Nemo. The nearest cash machine is located at the main entrance of the USB, Spitalstrasse 21.
The hospital kitchen at the University Hospital prepares meals for the children and young people hospitalised at UKBB. Modern technologies and advanced production processes are used - always based on fresh ingredients.
Patients can choose from a varied menu every day. Accompanying persons also have the option of ordering menus from the UKBB range. Please note that these menus do not cater for special dietary requirements, allergies or religious diets.
For parents of newborns in the neonatal intensive care unit at the Women's Hospital, the gastronomic offer of the University Hospital Basel available.
Breakfast
Coffee, croissants, butter, jam: CHF 5.-
Coffee, croissants, butter, jam, orange juice, yoghurt: CHF 8.
Lunch and dinner
Menu with salad and water 0.5l: CHF 25.-
Schoppenmahlungen for the youngest patients* are prepared in the in-house Lactarium prepared and made available. Various types of powdered milk as well as breast milk supplies are available there.
A kiosk with newspapers, magazines, souvenirs and other small items is available to parents and other visitors on the ground floor of the UKBB from 7.00 am to 7.00 pm. The kiosk is located behind the reception, directly opposite the entrance to the polyclinic.
You will find a snack vending machine in the entrance hall next to the kiosk.
Parents and other relatives have the opportunity to heat up food they have brought with them in the so-called parents' kitchen. A microwave is available for this purpose. You will find the parents' kitchens on the 2nd, 3rd and 4th floors.
Please note that in exceptional situations such as epidemics, this service cannot be maintained.
058 387 78 82 (Costs are settled via the health insurance company)
In the event of an emergency abroad, call the emergency number of your health insurance company. You will find the contact details on your health insurance card.
145 (Poison and Information Centre)
University Children's Hospital of both
Basel, Spitalstrasse 33
4056 Basel | CH
Phone +41 61 704 12 12
© UKBB, 2025
The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.
For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.
More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.
144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade
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