Contact us
High contrast

Six furry friends for the children at UKBB

08 April 2026

This page has been automatically translated.

Since January, the University Children's Hospital of Basel (UKBB) has been offering dog training sessions for its patients every Monday morning. The six trained social dogs are used to alleviate anxiety, reduce pain and give the children a soothing break from everyday hospital life. Initial feedback shows this: The encounters have a calming, strengthening and often downright liberating effect.

Our social dog Maffra with his mistress and patient.
Stroking, laughing, forgetting everything for a moment: Our six trained social dogs give the children at UKBB closeness, distraction and new strength - and a soothing break from everyday hospital life.

Maffra's paws are ready for action. Opposite the young Labrador sits a blond boy, about the same age in dog years. He is holding a treat in his hand. Maffra's owner calmly and sensitively explains to him how he should slowly guide the treat backwards over Maffra's head - and give her the «sit» command the moment she lowers her bottom. It works perfectly. The boy is beaming.

Launch of a special offer

The UKBB relies on the supportive effect of specially trained social dogs. Since January, six trained dogs have been visiting patients in a specially designated area: Luz, Coco, Merlot, Raksha, Yaro and Maffra. Each dog has its own personality and special strengths - from calm, cuddly dogs to playful bundles of energy.

The children spend around an hour with the dogs, accompanied by their parents. Children who are not afraid of or allergic to dogs can take part. «My son was happy and forgot his pain for a moment,» says one father, describing the experience with one of the therapy dogs. «The dog brought him peace.»

Many children experience these encounters as a valuable distraction from everyday hospital life. «The positive effects of these dog hours range from anxiety to pain relief and have been scientifically proven,» says Melanie Capaul-Schmocker, Head of Nursing Development at UKBB. After lengthy investigations, she was finally able to implement the project at UKBB. With visible success: «The children's faces often relax within minutes. Many become more curious or more courageous in contact. And we almost always see a smile that wasn't there before. That's very valuable for us.»

Safety and hygiene have top priority

The service follows a clearly defined hygiene concept and the UKBB house rules. All dogs are regularly examined by a vet and are only allowed to stay in strictly limited areas. Before each participation, the treating specialists carefully check whether the dog exercise programme is medically possible and sensible.

The social dog teams are trained by the Allschwil Guide Dog School and Therapy Dogs Switzerland. They work entirely on a voluntary basis.

Maffra has had enough of «sit» and treats. Now she's asking to be stroked. She lies down at the boy's feet and lets him cuddle her. «You're doing well,» praises Maffra's owner. The boy begins to talk - about his dog at home, what he likes and what he does to make his siblings laugh. His eyes sparkle.

 

Our six social dogs at a glance
Luz 6½ years old, gentle, calm and very people-orientated. Loves to be stroked and quickly gains the trust of children.
Coco Five-year-old Dalmatian, even-tempered and loves children. Likes to do little tricks and is a patient, friendly cuddly partner.
Merlot Australian Labradoodle, intelligent and playful. Friendly, eager to work and ideal for meeting children.
Raksha Lively, cheerful mix of four breeds of herding dog. Playful, bright and always ready for games, tricks and little adventures.
Yaro Five years old, friendly and cuddly, with his typical «bat ears». Patient and a reliable favourite with children.
Maffra Young Labrador bitch, curious, playful and very attentive. Loves tricks and being stroked and reliably spreads a good mood.

 

Counselling hotline for child and youth emergencies

The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.

058 387 78 82
(billing via health insurance)

For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.

More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.

Important emergency numbers

144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade

UKBB

University Children's Hospital Basel
Spitalstrasse 33
4056 Basel | CH

Contact us

Which topic would you like to contact us about?
For praise or criticism, please use the Feedback form.

Reason for contacting us *

Appointments cannot be made via the contact form. To make or reschedule an appointment, please contact the Polyclinic Control Centre +41 61 704 12 20

Patient name *
First name patient *
Patient's date of birth *
Name *
First name *
Telephone number
E-mail address *
Your enquiry *
Who should contact you?
How would you like to be contacted? *
Remarks *
Date of cancellation
Contact us by telephone for a new appointment *
Reason for the cancellation