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0900 712 712
(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. in the waiting loop by network operator)
0900 712 713

(3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. in the waiting loop by network operator)

Notfallnummern

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Emergency Contact 24h

0900 712 712

(3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. by network operator)

 
 

0900 712 713

(3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)


Important Numbers

  • 144   Ambulance
  • 145   Tox Center (Poisoning)
  • 117   Police
  • 118   Fire Department

Kontakt Box

UKBB

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel
Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

Contact

Appointment cancellation
Collection / Reminder 
Patient invoice
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Appointment cancellation

For making an appointment or the postponement of an appointment, please contact polyclinic head office +41 61 704 12 20

 
Collection / Reminder 

Collection / Reminder

 
Patient invoice

Patient invoice

 
Please contact me

Please contact me

 
 

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Emergency

The UKBB emergency unit treats children and adolescents with slight to serious injuries and illnesses round the clock. Specialists from all important areas work in the Children's Hospital. This ensures optimal treatment and care.

What to do in a Child Emergency?

  • First of all, phone your pediatrician.
  • If you cannot reach them, contact the emergency call centre at the number: T +41 61 261 15 15. There they will know who is deputising for your paediatrician and can give you recommendations on how to proceed.
  • Alternatively, for medical advice and information you can call the chargeable UKBB Helpline at the number: 0900 712 712 (3.23 CHF / min. from the Swiss landline, possibly additionally 8 Rp. / min. in the waiting loop by network operator) or 0900 712 713 (3.12 CHF / min. for calls from prepaid cell phones, possibly additionally 8 Rp. / min. in the waiting loop by network operator).
  • You can also come directly to the UKBB emergency unit.

When should you call an ambulance?
When your child is in a bad state: for example, suffering from shortage of breath and/or loss of consciousness, or has been badly burned, alert the ambulance service at telephone number: 144.

Protection of Children and Adolescents

The Universitäts-Kinderspital beider Basel can provide help, protection and safety in the event of acute risk to infants, children and adolescents.

The UKBB is one of the contact points for the protection of children and adolescents of the Basel-City and Basel-County Cantons, and as such is open 24 hours a day, 365 days a year. 

Association for Pediatrics Regio Basel

The emergency service of practicing doctors in child and adolescent medicine from Basel-City and Basel-County works in close cooperation with emergency staff on the UKBB emergency unit. Every Thursday from 4 pm to 10 pm, every Friday from 6 pm to 10 pm, and every weekend (and public holiday) from 8 am to 10 pm, children and adolescents are assigned at reception to either the Emergency Paediatric Service or the UKBB emergency unit, according to the severity of the illness. 

Doctors in Pediatrics from the following networks are represented in this emergency unit:

Gesellschaft für Kinder- und Jugendmedizin der Regio Basel (Emergency Practice for Doctors in Child and Adolescent Medicine in Regio Basel)

Medizinische Gesellschaft Basel MedGes (Basel Medges Medical Association)

Ärztegesellschaft Baselland (Baselland Doctors' Association)

 

Emergencies

0900 712 712

(3.23 CHF/min. CH-landline, possibly additionally 8 Rp. / min. by network operator)

0900 712 713

(3.12 CHF/min. prepaid cell phones, possibly additionally 8 Rp. / min. by network operator)

Site Map

Contact

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

 

Emergency

Contact

University Children’s Hospital Basel
Spitalstrasse 33
4056 Basel / Switzerland

T +41 61 704 12 12
F +41 61 704 12 13

© UKBB, 2018